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Crème Brûlée.
Have a question, special order, or just want to say hi? We'd love to hear from you. We reply within 24 hours.
Open 10:00 – 22:00
5.0 Rating
✦Contact Us
✦Say Hello
✦Custom Orders
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✦100% Halal
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✦From Broole
✦Surabaya, ID
✦Contact Us
✦Say Hello
✦Custom Orders
✦Partnership
✦100% Halal
✦Reply in 24h
✦From Broole
✦Surabaya, ID
Send Us A Message
Contact Information
Location
Jl. Made No. 12, Surabaya
East Java, Indonesia 60111
hello@frombroole.com
Replies within 24 hours
+62 899-930-0200
Usually replies in under 1 hour
Opening Hours
Monday – Sunday
10:00 – 22:00 WIB · No days off
FAQ
Frequently Asked
Questions
Quick answers to things we get asked the most.
How do I place an order?
You can place your order directly through our website. Simply browse our desserts, add your favorites to the cart, and complete the checkout process.
Do you have a physical store?
Currently, From Broole operates exclusively online. This allows us to focus on crafting fresh desserts made to order and delivering them directly to our customers.
Do you offer custom or bulk orders?
Absolutely! We accept custom and bulk orders for birthdays, corporate events, weddings, and special occasions. We recommend contacting us at least 3 days in advance.
How long does crème brûlée stay fresh?
Our desserts are best enjoyed within 24–48 hours when stored in the refrigerator. For the best experience, consume them as soon as possible after delivery.
What payment methods do you accept?
We accept Bank Transfer, QRIS, GoPay, OVO, DANA, and other popular digital payment methods available during checkout.
How long does delivery take?
Delivery times depend on your location and order volume. Most orders within Surabaya are delivered on the same day or according to your selected schedule.
Are your products halal?
Yes. We carefully select halal ingredients and maintain strict preparation standards to ensure every dessert is suitable for our customers.
How can I contact From Broole?
You can reach us through the Contact Us page, WhatsApp, or our social media channels. We typically respond within a few hours during business hours.